Returns & Refunds


We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we’ll gladly accept a return of any full priced item subject to the following conditions:

  • The item must be returned within 14 days of receiving your order.

  • Items must be returned in original condition and unused, that being the same condition they arrived to you.

Please contact us at theoldworldbride@gmail.com to authorise your return.  Unfortunately we do not offer refunds, but we are happy to issue store credits. If your order is returned due to fault or damage of the actual product when it arrived, we are able to offer you a store credit once we receive your item. Please include the following details when you return:

  • Your return address

  • Your name and order number

  • The return form detailing why the order is being returned

All returns must sent back to our address (email theoldworldbride@gmail.com for details) with your order number clearly marked.